Frequently Asked Questions

Is there a fee for using HomePointe Referrals?

There is no cost for the homeowner to use our service.

Why should I use HomePointe Referrals?

We take the guess work out of finding quality, dependable and competent contractors and service professionals.
We eliminate the frustrating and time consuming process in trying to find competent, professional contractors by providing this service for you.
We know our community, neighborhoods and the industry.
We have been professionally and personally active in our community for over 20 years.
We communicate regularly with homeowners, contractors and service professionals.
We set and adhere to high standards for the individuals and companies we recommend.
We are committed to providing an outstanding customer experience.

What is the process of screening your contractors?

We personally interview each contractor and service professional.
We verify licensing and insurance.
We contact three current customers and trade references to learn of their work ethic, quality of work, and customer service.
We check on the contractor’s status with the Pennsylvania Attorney General’s Office.
We continually communicate with and follow up with our clients regarding their experience with the contractors and service professionals in our network.

Does HomePointe Referrals guarantee the contractor(s)’ work?

Although HomePointe Referrals cannot guarantee the work of the contractors we refer because they operate independently from HomePointe Referrals, we will do our best to assist with difficulties that may arise.

Is HomePointe Referrals a general contractor?

No, HomePointe Referrals is strictly a referral service that connects homeowners with contractors.

How does HomePointe Referrals earn revenue?

HomePointe Referrals is considered an outsourced sales and marketing team to the contractors and service professionals in our network.

If I have a friend looking for a contractor, should I refer them to HomePointe Referrals or to the contractor you connected me with?

We recommend they contact HomePointe Referrals, because we continually verify that the members of our network are adhering to and maintain our high standards of qualifications.

May I refer an outstanding contractor for consideration for your network?

Yes!  We welcome the opportunity to talk with any contractor or service professional that has done excellent work for you.   Please submit the “Refer a Contractor” form which can be found on the Find A Contractor page on our website.